Refund policy

Returns, Exchanges & Care Policy

All of our pieces are handmade by skilled artisans, and each one carries the natural variation and character that comes with handcrafted work. Because of this, all sales are final — we do not accept returns or exchanges.

If your order arrives damaged, please reach out to us within 48 hours of delivery with photos and we will do our best to make it right.

Care Instructions

To preserve the beauty and integrity of your Talavera piece, please follow these guidelines:

• Hand wash only with mild soap and warm water
• Do not use in the microwave
• Do not soak in water for extended periods
• Dry thoroughly before storing

Proper care will keep your piece looking beautiful for years to come.